Solid Open Source solutions for ambitious companies

Many IT companies simply hire developers and "hand them off" to clients. They don't build tools to streamline their work. They don't create an internal knowledge base. They don't provide training. They don't connect with the technology community. As a result, the success of a project in their release depends solely on the employee assigned to the client. At Droptica, on the other hand, we centralize all these activities, and the success of our projects depends on the team's knowledge and experience, previous implementations, and the company's marketing.

We provide full service at every stage of a web system project, including consulting, product design, prototyping, layout design, development, maintenance, support, and 24-hour support and development. We can afford it because our team includes experienced specialists (not only developers but also designers, QA testers, project managers, or DevOps). As a result, our clients can rest assured that their project is in good hands from start to finish. 

We're one of the few companies in the world that has specialized in Drupal for over 10 years and has dozens of certified Drupal developers. Our experience in this technology allows us to implement projects of the highest complexity. Droptica's programmers build accessible, secure and user-friendly websites - from small to large, from Drupal 7 to Drupal 11. We've successfully completed system migrations, built intranet platforms, customized CMS solutions, and launched complex online stores.

By using proven open-source technologies, we save our clients time and budget. The client also always has the option to move to another company that provides services using the given technology. They aren't tied to one company forever, as is often the case when developing code from scratch.

We develop applications in technologies we know well. By combining our industry expertise, knowledge of open-source solutions, and off-the-shelf components from open source projects, we minimize the size of the client's investment in building the system.

We've developed our own tools and modules for Drupal, which streamline implementation processes and allow us to deliver solutions to clients faster. Thanks to that we can ensure higher quality and stability of our projects at every stage.

We know how big an investment it is to build a dedicated web application and website. We always think about this when planning new systems and plan them to last 5-10 years or even longer. Droptica has been in business for over 10 years, and we have several clients for whom we’ve been developing systems since the beginning of the company. In a digital agency, the approach is usually different and focused on creating a system as quickly as possible. This is rarely preceded by an analysis of what will happen to the project in, say, 4 years (will the technology still be supported? Will there be specialists in the technology who will implement security updates for 4 years?).

In digital agencies, the choice of technology often depends on the developers who will be working on the project. You don't know if a given team will still be working for the company in 3 years, and if the technical expertise to maintain the system (e.g. for security updates and bug fixes) will still be in the organization. At Droptica, we focus on long-term cooperation and competence development in technologies that are not only proven, but also guarantee stability for years to come. This way, we can ensure continuity of support and system updates even if the team changes.

In the course of our business, we often came across existing projects where the system administrator had no way of changing the menus, banners or texts in the system. The system looked nice, but no one thought to include features that would allow for convenient content management during the design phase. This is a common approach in interactive agencies, but not with us. We always want to make it as easy as possible to manage the system during its lifetime, so that it requires as little intervention as possible from the programmer, who, for example, has to replace graphics because it can't be done from the administration panel.

With the systems we develop for our clients, we've already implemented integrations with more than 150 different external systems through various types of APIs. We have a lot of experience in system integrations. They eliminate the need to duplicate data in multiple systems, and as a result, the system we build is more tailored to the client and integrated with existing systems in the organization.

We offer full system support and maintenance, including 24-hour support, where our specialists are on call to resolve critical errors and incidents. As a result, our clients can rest assured that their systems, websites, and web applications are running without interruption or problem. On the contrary, digital agencies often offer limited post-implementation support.

The client always knows what we're doing. They have access to the project in Jira, which includes all the tasks the team is working on. They can see their status, descriptions, and comments. The client has access to the Slack channel where the whole team is. We don't hide the team behind the project manager. We work with the client as a whole team. We don't play with a deaf phone, which often distorts the communicated messages.