Application Maintenance and Support
Let experienced professionals support and maintain your web application so you don't have to worry about website interruptions, errors, slow-loading pages, and loss of users.
What can we do for you?
Website monitoring
The team watches with server uptime monitoring whether your website runs seamlessly. It aims to minimize downtime and maintain optimal server performance.
Bug fixing
Our programmers resolve issues and errors related to Drupal, PHP, JavaScript, CSS, and other technologies. They work with bugs they found or reported by your team.
Security updates
The security team regularly performs updates of your system core, even the complex ones. It’s essential because new versions bring improved features and security patches.
System version
upgrades
Developers monitor the versions of your content management system and its components (e.g., Drupal modules). They make updates when new versions are released.
Page performance monitoring
Our specialists regularly check whether your website works properly and loads fast. They inspect errors that could disable the web page and inactive or broken links that could affect SEO.
Functionality development
If you need to add new functionalities to your websites, we can help you. Our application maintenance and support services include some development tasks.
We support various technologies and projects
Technologies
- PHP
- Drupal
- Symfony
- Laravel
- Python
Websites and apps
- Corporate websites
- Web applications
- Intranet systems
- Multisite projects
- Online stores
Industries
- Finances
- Manufacturing
- Media and publishing
- Ecommerce
- Startups
Need support for your Drupal website?
If Drupal is the technology behind your website, have a look at our dedicated service for this system with precise subscription plans.
Why do you need website support and maintenance?
Make sure that your web page is under control and turn this situation into several advantages.
Ensure smooth operations
Maintenance and support are essential to keep your web page running smoothly and efficiently. We ensure your application remains operational 24/7, preventing outages that can result in lost revenue and customer trust.
Stay stable and secure
Regularly supporting your website allows for monitoring vulnerabilities, applying security patches, and updating systems to the latest versions. Protect your sensitive data and your reputation with security measures.
Rely on website backup
Data loss or unexpected issues can have harmful consequences. We provide regular backups and implement recovery strategies to ensure your data is safe and can be restored quickly in case of emergencies.
Develop new functionalities
Our team specializes in developing custom functionalities tailored to your needs. Whether it's integrations with third-party systems, new landing pages, or any other feature, we can help you to implement them.
Enhance user satisfaction
Glitchy or slow applications can drive users away. It’s crucial to care about the application's performance, responsiveness, and user-friendliness. Happy visitors lead to increased engagement and conversions.
Access IT professional expertise
Our team of developers and IT professionals is at your disposal. With a deep understanding of your application's architecture, we provide timely solutions and expert advice to address any technical challenges that may arise.
Let's team up to make sure your website always satisfies your users!
Choosing our software support services ensures your web application is fast, reliable, available anytime, and user-friendly.
Trust experienced web development specialists.
Website support services - case study
Droptica has partnered with Exide Group - a leading battery manufacturer. We’ve supported and maintained the Drupal website with multiple languages, integrations, and features.
Here are some examples of what we’ve done:
- removed legacy code,
- performed SEO improvements,
- implemented a new website design.
Frequently Asked Questions (FAQs)
Website maintenance refers to the ongoing process of keeping a web page up-to-date, secure, and functioning smoothly. It involves regular activities developers perform, such as updating software, checking for errors and broken links, optimizing performance, and ensuring compatibility with the latest web standards and technologies.
Website support is a service providing assistance and technical help to websites. The process aims to ensure that a website remains accessible, functional, and responsive to user needs. It encompasses many tasks, such as troubleshooting and resolving technical issues, addressing user inquiries, and system core and module updates. The support team comprises developers, testers, project managers, DevOps engineers, and designers.
Think about support and maintenance services for your website because they offer several benefits: improved security with updates and monitoring, optimized performance for fast loading and support SEO, efficient bug resolution to prevent user experience issues, and more. You don't have to take care of the website yourself when you work with a development company.
Absolutely! Reporting bugs and errors as soon as you encounter them is highly encouraged. We use the Jira system to make our communication fast and effective. When you want the issue to be resolved, you add a ticket to our system, and our specialists react quickly and focus on fixing the errors.
Website support and maintenance are critical for maintaining a high-quality online presence, ensuring the security of your data, and providing a positive experience for your web page’s visitors. All of which contribute to the success and growth of your business.
Blog posts about support and maintenance
Discover our articles about web application maintenance and support. You can find there some tips and best practices.
Start to support and maintain your project with Droptica
